Last Mile Delivery Company Automates HR Onboarding for 30+ Monthly Hires
Confidentiality Note: Client details anonymized to protect HR and employee data privacy.
The Full Story
This last mile delivery company was drowning in contractor paperwork. With 30+ onboards and offboards monthly, their HR team spent hours sending follow-up emails, tracking document collection, and manually checking background check status. The custom recruiting system built on Notion wasn't connected to anything else.
We built an automated workflow system that monitors their email inbox, triggers the right follow-up emails when items complete, and tracks everything in a single dashboard. Managers now review evidence with screenshots and check boxes to complete the process. No more wondering if steps were missed.
The Challenge
High contractor volume (~30 onboards/offboards per month) with manual email tracking, disconnected background check systems, and no centralized view of where each employee was in the process. Staff had to remember to send follow-ups and collect documents manually.
Our Solution
Built automated onboarding/offboarding workflows that monitor email inbox for completed checklist items, automatically trigger next steps, track document collection and background checks, and provide a manager dashboard with verification data.
Automated Onboarding Pipeline
Email-triggered workflow automation for contractor onboarding
The Result
20 Hours/Month Saved
“We finally have visibility into where every contractor is in the process. No more chasing emails or wondering if steps were completed.”